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New User Withdrawal Policy
New User Withdrawal Policy
Eltjani Idres avatar
Written by Eltjani Idres
Updated over 2 months ago

1. What’s the new withdrawal rule for new users?

If you’re a new user and your first deposit is made using a card, you’ll need to wait 7 days before withdrawing funds.

2. Does this apply to all deposit methods?

No, only card deposits. If you deposit via wire transfer, you can withdraw immediately.

3. How will I know when I can withdraw?

You’ll be able to see the withdrawal option available in your account once the hold is lifted.

4. Who can I reach out to for more details?

If you have any questions, feel free to contact customer support for assistance.

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