Skip to main content
All CollectionsAccount Funding
New User Withdrawal Policy
New User Withdrawal Policy
Eltjani Idres avatar
Written by Eltjani Idres
Updated today

1. What’s the new withdrawal rule for new users?

If you’re a new user and your first deposit is made using a card, you’ll need to wait 7 days before withdrawing funds.

2. Does this apply to all deposit methods?

No, only card deposits. If you deposit via wire transfer, you can withdraw immediately.

3. How will I know when I can withdraw?

You’ll be able to see the withdrawal option available in your account once the hold is lifted.

4. Who can I reach out to for more details?

If you have any questions, feel free to contact customer support for assistance.

Did this answer your question?